Pre-Orders

Shipping

Pre-Orders will have a separate invoice for shipping upon release. If you have multiple pre-orders within the same month, we will combine the orders together. If you would like for us to hold items, please contact us via e-mail at support@goodgameanime.com.

Arrival Dates

The arrival dates are estimated times we will receive the items. Please note that shipping delays may occur and we will not be able to guarantee on time arrivals.

Please feel free to contact us about your order any time through the Shop chat box, social media, and by e-mail.

support@goodgameanime.com

Release

We will send out an e-mailed invoice for shipping to release your pre-order. We will attempt to contact you via e-mail on file at least 5 times with a least 2 days in between each e-mail before we may choose to cancel your pre-order. If you are expecting a pre-order, please be sure to check your spam folders or send us a message to check on the status.